Tesla’s Cellular Service and Service Facilities are actually performing on-site and in-house collision repairs to incorporate paint scuffs, scratches, minor dents, and bolt-on replacements reminiscent of bumpers, fenders, doorways, and aspect mirrors. Shifting to develop repairs completed instantly by Tesla ensures high quality work, fast service, and clear pricing for homeowners of its all-electric automobiles. These newest choices will be scheduled utilizing the Tesla app through the “Collision Restore” choice below the Service menu.
The addition of collision restore service comes as a part of Tesla’s promise to develop its restore service capabilities in response to lengthy wait occasions and high quality frustrations reported during the last yr. Quickly increasing fleet numbers have contributed to shortages in elements distribution and technician availability, based on the corporate’s This fall Replace Letter. Nevertheless, Tesla has since dedicated to doubling service capability in 2019 and stocking all widespread elements at Service Facilities, has expanded transparency by reside restore standing updates, and begun rolling out automobile self-diagnosis for sure points paired with computerized alternative half ordering. Altogether, it seems Tesla is making notable progress in direction of its enchancment objectives.
In an additional effort to scale back service delays, Tesla just lately revised its official servicing suggestions to eradicate the annual upkeep guidelines in favor of an “as-needed” foundation for appointments. As an alternative, homeowners will solely have to convey their Mannequin S, Mannequin three, and Mannequin X automobiles in for service when there’s a service want on a selected part at a selected interval. This modification allows automobiles to remain on roads for longer durations of time and will increase service time availability for different repairs.
Tesla additionally hinted earlier this month that its Cellular Service could be increasing to incorporate different Tesla automobiles apart from the first-generation Mannequin S automobiles getting used now. Particularly, a Cellular Service Mannequin X could also be outfitted and deployed for greater restore and upkeep jobs. Now that collision restore has been added as a Cellular Service choice, this fleet enlargement makes much more sense for rising the effectivity of on-site restore whereas staying dedicated to Tesla’s all-electric imaginative and prescient. The corporate at present makes use of gas-powered service vans for bigger, extra advanced repairs, and the Mannequin X might assist retire that exact fleet.
Tesla’s full announcement of their new service capabilities is detailed under:
“We’re excited to announce that Tesla Service is now performing collision restore at our Service Facilities and thru Cellular Service. Having your automobile repaired by Tesla ensures high quality work, fast service and clear pricing.
Out there repairs embrace:
- Paint scuffs and scratches
- Minor dents
- Bumper, fender, door, aspect mirrors and different bolt-on replacements
To have Tesla Service affirm your restore, choose ‘Collision Restore’ within the Service Menu of your Tesla app and select your required appointment time. If Cellular Service is obtainable, we’ll coordinate sending a technician to you.”
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