Suspension issues within the 2017 Mannequin S consequence within the lack of the advice
The most recent Client Experiences Annual Reliability Survey based mostly on knowledge about greater than 500,000 automobiles convey modifications in buy suggestions. 12 fashions lose suggestion, whereas 16 achieve.
Amongst these which lose is the Tesla Mannequin S and the explanation behind that’s reliability issues with the air suspension in 2017 mannequin yr model.
Tesla encourages that newly produced vehicles are freed from supplier-related suspension points, however as the information is available in from house owners that purchased vehicles up to now yr, Mannequin S loses the advice at the very least for one yr.
Tesla Mannequin S misplaced the advice due to inadequate reliability up to now (2015), however managed to realize it once more in 2016-2017.
Tesla Mannequin S Predicted Reliability, 2013 to 2018
““The Tesla Mannequin S seems similar to the automotive that launched six years in the past, however Tesla has made many vital modifications,” Fisher says. “Simply as we’ve seen with different producers, main modifications and updates usually trigger reliability to slip. It may take a yr or two for automakers to work out kinks with new know-how.”
Fisher confused that CR’s road-test rating for the Mannequin S remains to be very excessive in contrast with its friends; the misplaced suggestion was solely due to issues reported by house owners within the survey. These issues pushed the car’s Total Rating down.
A Tesla spokeswoman advised CR that some Mannequin S house owners skilled suspension issues primarily in 2017. She stated that the issue was supplier-related and that the automaker already had addressed it. She identified that there was an unrelated false service alert that some clients obtained this yr relating to their suspension. That drawback was corrected through an over-the-air software program replace inside two weeks of being reported, she stated.
“Suspension points for Mannequin S have improved 65 % since final yr,” she stated, “and we proceed to make additional enhancements.””
Supply: Client Experiences