Offended JetBlue clients are slamming the airline after the corporate was hit with a software program outage and flights have been delayed (JBLU, SABR)
- A software program outage from Sabre, a travel-industry information-technology supplier, brought about delays for JetBlue on Tuesday morning.
- A JetBlue consultant confirmed to Enterprise Insider that its Sabre-operated techniques have been working once more.
- Tuesday’s incident adopted a Sabre outage in April that affected various airways, together with JetBlue, American Airways, and Alaska Airways.
- Go to Enterprise Insider’s homepage for extra tales.
A software program outage from Sabre, a travel-industry information-technology supplier, brought about delays for JetBlue on Tuesday morning.
“One among community suppliers, CenturyLink, had a community failure this morning, impacting our clients speaking with our techniques by way of CenturyLink’s community,” Sabre mentioned on Twitter. “The difficulty has now been absolutely resolved and airways are returning to regular operations. We apologize for any inconvenience.”
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Tuesday’s incident adopted a Sabre outage in April that affected various airways, together with JetBlue, American Airways, and Alaska Airways.
A JetBlue consultant confirmed to Enterprise Insider on Tuesday that its Sabre-operated techniques have been working once more.
“Techniques have recovered after a short Sabre outage impacting a number of airways this early morning. We’re not experiencing any vital operational points right this moment because of this outage,” the JetBlue consultant mentioned.
JetBlue clients affected by the delays expressed their frustration on Twitter Tuesday morning. Here is what they have been saying:
@JetBlue #pbi #dca why the #delay? 5 hours and no means to assist???— Rudy (@SicNova) Could 14, 2019
There may be one other delay for Jetblue 954. What occurs? That is abusive.— Doctrinae Juctim OTR (@DoctrinaeJuctim) Could 14, 2019
possibly my flight will lastly depart after 11 hour delay @JetBlue 🙁— PᄂΛПΣƬ IПDЯΛƬЯӨП (@Indratron) Could 14, 2019
JFK JetBlue Terminal is loopy proper now pic.twitter.com/e6938Ggasm— Katrina Zapanta (@katzaps) Could 14, 2019
@JetBlue I had TWO flights with you previously few hours and each have been delayed MULTIPLE occasions. Wah dis fa???? Y’all nuh suppose we have now someplace to be??— S. C. (@cupcaakkeee) Could 14, 2019
Lots of of pissed off passengers unable to test into @JetBlue flights at @JFKairport at 4am due to system failure pic.twitter.com/z6B0sSeqEx— RedditResponses (@RedditResponses) Could 14, 2019
Holy crap @JetBlue 9:11pm flight delayed to four:55am and now the techniques are down so nobody is ready to test in, AND there was no discuss of vouchers or compensation? #goodness #flightdelay— Jesse Ryan Kern (@Kernmyster22) Could 14, 2019
@JetBlue what’s going on with these strains on the #JFK airport— Vadim (@VadPink) Could 14, 2019
@jetblue what the fuck man!!!!!!!!!!! been sitting right here for two hours as a result of “techniques down”. pic.twitter.com/KGBw5gDHbu— Dad (@mannythedaddy) Could 14, 2019
@JetBlue plz determine it out with these delay occasions, what an terrible expertise.— Ben Mello (@benjaminwmello) Could 14, 2019
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