In a latest announcement on Twitter, Elon Musk pledged to “repair” the prevailing gaps within the protection of Tesla’s service places. In keeping with the CEO, Tesla would purpose to increase the attain of its service facilities to areas past huge North American cities inside the subsequent Three-6 months. Musk additionally issued the identical pledge to all international locations that Tesla might be working in by the tip of subsequent yr.
Simply reviewed Tesla’s service places in North America & realized now we have main gaps in geographic protection! Sorry for this silly oversight. Tesla will purpose to cowl all areas of NA (not simply huge cities) inside Three to six months.
— Elon Musk (@elonmusk) October 17, 2018
Musk’s announcement on Twitter comes at a time when Tesla appears to be on the brink of reaching much more spectacular milestones in automobile supply and manufacturing. In 2019, for one, Tesla goals to provide 10,000 Mannequin Three per week, leading to a yearly output of greater than 500,000 autos. Such a fleet requires a robust community of service facilities in all areas the place Teslas are being bought.
Tesla’s service facilities are admittedly one of many firm’s largest factors of enchancment. Over time, Tesla’s autos have developed the infamous fame for being extremely tough to restore. Anecdotes from Tesla house owners from the preliminary days of the Mannequin S alone point out that getting autos serviced, notably for repairs, may grow to be a taxing expertise, partly as a result of lack of spare elements and the variety of licensed physique outlets that may truly service the electrical automobiles.
Elon Musk has since pledged to deal with this situation. Within the 2018 Annual Shareholder Assembly, Musk mentioned the growth of Tesla Service Facilities and approved physique outlets. Addressing the corporate’s shareholders, Musk famous that year-over-year, Tesla expects to see a doubling of service heart capability for Tesla.
“We’re quickly increasing service facilities. Yr over yr, most likely see a doubling of service heart capability for Tesla. We’re making main progress on the body-shop entrance. That is fairly a giant deal. We’re creating Tesla physique store restore places. We should always have by the tip of the month in no less than the Prime 10 metro areas within the US with the ability to be serviced by a Tesla physique store. This might be a dramatic enchancment in the associated fee and time of physique restore,” Musk mentioned.
Musk additionally teased the concept of launching in-house physique restore outlets to deal with damages from minor accidents rapidly. Tesla launched the primary set of in-house restore outlets earlier this yr, and thus far, they appear to be working properly. A Mannequin Three that acquired broken from an accident at a car parking zone, for one, was totally restored by an in-house physique store in simply 25 hours.
Norwegians are proper to be upset with Tesla. We’re having hassle increasing our service services in Oslo particularly. Can clear up rapidly with Tesla cell service vans, however awaiting govt permission to take action.
— Elon Musk (@elonmusk) July 5, 2018
That mentioned, Tesla’s service community nonetheless has an extended option to go, notably in international areas. Final July, reviews emerged that Tesla house owners from Norway are getting aggravated by the corporate’s sluggish service. Responding to the reviews on Twitter, Elon Musk admitted that “Norwegians are proper to be upset with Tesla” contemplating that the electrical automobile maker is having hassle increasing its service services within the area.
As the upcoming international rollout of the Mannequin Three approaches, Tesla appears to be getting ready itself for a large inflow of autos overseas. In Tilburg, Netherlands, for instance, the corporate not too long ago acquired an expansive facility situated near its meeting plant and supply heart. The ability, which spans 387,500 sq. ft (36,000 sq. meters), is alleged to function a hub the place elements for autos are saved and distributed to surrounding areas. Contemplating scarcity of elements is among the many issues that plague house owners, the Tilburg hub would doubtless play a significant function in making certain that Tesla’s service networks are totally outfitted and able to tackle proprietor’s considerations in a well timed method.
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