Convo, a software maybe finest described as a real-time firm message board, picked up a brand new trick this week: automated acknowledgements.
It’s a fairly frequent factor within the company world: you’ll want to ship one thing out to all the workers at your organization, however you additionally have to know precisely who has seen it (and, in fact, who hasn’t.) Who truly acquired the memo? Are you able to say that everybody has seen some obligatory studying? Who nonetheless must see it?
You may attempt to use e mail learn receipts, however these are hit-or-miss — notably as many e mail shoppers disable them by default these days. You may make everybody signal a type saying they’ve seen the doc in query, however that’s a ache within the butt. When all you want is a listing that claims “Yep, these workers have all seen this blurb of textual content” so you’ll be able to meet some new compliance requirement, it shouldn’t be difficult.
Convo’s new software makes it fairly straightforward: write your publish like every other, however examine the “Recipients should acknowledge to view” field earlier than sending it out.
When it pops up in your colleagues’ Convo timeline, it’ll be virtually fully blurred, save for a topic line and a immediate asking them to acknowledge the publish. As soon as they intentionally acknowledge it, the publish is de-blurred, the unique poster will get an alert letting them know somebody has learn it, and the reader’s title strikes from the “Has not seen” to the “Has seen” listing.
To be clear, this isn’t a safety function; there are methods to get across the blurring with out formally acknowledging it. Hell, you’ll be able to simply say ‘Hey Jim, did you already open that convo publish? Let me see it in your telephone’. The purpose right here isn’t stopping anybody within the firm from seeing one thing, however in ensuring everybody has seen one thing, and having an routinely generated listing to meet any compliance necessities. In case you’re utilizing Convo’s group options appropriately, it ought to solely present up for individuals you propose to see it within the first place.
The function rolled out earlier this week. It’ll be out there for all Convo networks for the following month to take a look at, at which level they count on to restrict it to Enterprise-level prospects.