Convo, a device maybe finest described as a real-time firm message board, picked up a brand new trick this week: automated acknowledgements.
It’s a fairly frequent factor within the company world: it is advisable to ship one thing out to the entire staff at your organization, however you additionally must know precisely who has seen it (and, after all, who hasn’t.) Who really acquired the memo? Are you able to say that everybody has seen some necessary studying? Who nonetheless must see it?
You possibly can attempt to use e mail learn receipts, however these are hit-or-miss — notably as many e mail purchasers disable them by default these days. You may make everybody signal a kind saying they’ve seen the doc in query, however that’s a ache within the butt. When all you want is a listing that claims “Yep, these staff have all seen this blurb of textual content” so you possibly can meet some new compliance requirement, it shouldn’t be sophisticated.
Convo’s new device makes it fairly simple: write your submit like every other, however verify the “Recipients should acknowledge to view” field earlier than sending it out.
When it pops up in your colleagues’ Convo timeline, it’ll be virtually fully blurred, save for a topic line and a immediate asking them to acknowledge the submit. As soon as they intentionally acknowledge it, the submit is de-blurred, the unique poster will get an alert letting them know somebody has learn it, and the reader’s title strikes from the “Has not seen” to the “Has seen” record.
To be clear, this isn’t a safety characteristic; there are methods to get across the blurring with out formally acknowledging it. Hell, you possibly can simply say ‘Hey Jim, did you already open that convo submit? Let me see it in your cellphone’. The purpose right here isn’t stopping anybody within the firm from seeing one thing, however in ensuring everybody has seen one thing, and having an robotically generated record to satisfy any compliance necessities. For those who’re utilizing Convo’s group options accurately, it ought to solely present up for folks you plan to see it within the first place.
The characteristic rolled out earlier this week. It’ll be out there for all Convo networks for the subsequent month to take a look at, at which level they count on to restrict it to Enterprise-level clients.