Earlier as we speak, some information broke a couple of recall for the Audi e-tron on account of a potential water leak and potential hearth threat due to it. In keeping with the report, there’s a risk for water to leak into the high-voltage charging port on some fashions. Not all e-tron fashions are affected.
We reached out to Audi and right here is the official assertion:
Audi of America takes the security of its prospects and the standard of our automobiles very critically. In order to make sure the very best ranges of security and high quality for our prospects, we have now challenged a voluntary recall affecting roughly 540 e-
tron automobiles that have been delivered to prospects and 1,644 in whole. The recall is in response to a probably defective seal that might enable moisture to enter the battery compartment which coul d result in a brief circuit or in excessive instances to a thermal occasion. We’re making use of an abundance of warning as no such incidents have been reported globally. The recall restore is predicted to change into out there in August 2019.
Prospects are being contacted directly to tell them of the recall and our vendor community is absolutely engaged to ship the perfect customer-service potential. We remorse any inconvenience induced to our prospects and reservation holders as we work with all events towards a constructive consequence within the weeks forward. Audi e-tron automobiles unaffected by the recall stay out there for shipy and our reservation system stays open to obtain buyer reservations.
– Finish –
Because the recall isn’t anticipated to change into out there till August, some Audi e-tron homeowners must select whether or not or to not threat driving or charging their automobile. For these prospects that do determined to drive the automobile, Audi has issued a little bit of a PSA of types: “Ought to a yellow battery warning gentle seem, applicable actions ought to be taken to cease and park the automobile within the open, don’t cost and make contact with roadside help to make preparations to have the automobile towed to the vendor for inspection/service at once.”
To assist prospects which might be affected, Audi is permitting them to select from the next:
- – Loaner automobile, if they don’t need to proceed driving their automobile
- – Choose / up and supply
- – Money card for $800
- – Audi Care (challenge or reimbursement, in the event that they already bought)
- – Audi consultant contact info
That is unlucky for Audi e-tron prospects and the model itself. This can be a automobile that’s been extremely anticipated for a very long time and one whose homeowners are probably very enthusiastic about. So it’s a disgrace that there’s a recall like this so quickly into possession. Nevertheless, plainly Audi is doing an excellent job serving to its prospects out and reimbursing them for his or her troubles. Hopefully this will get resolved rapidly.
We’ll have extra updates as we get them.
The put up Audi e-tron Recall on account of Potential Moisture Leak in Cost Port Auto Reviews & New Cars on QuattroDaily.