Hap Seng Star proves its one of the best as champions at Mercedes-Benz SEA II Expertise Competitors 2018
It’s by no means simple working a big dealership for a premium model as globally famend as Mercedes-Benz. That is extra so when the model is related to the well-known tagline – ‘The Finest Or Nothing’.
In an effort to meet the rising calls for and expectations of the privileged Mercedes-Benz clientele, it’s paramount that Hap Seng Star and its group of expert customer support professionals are well-equipped and adept in providing one of the best aftersales service in gentle of extra refined clients and applied sciences.
Throughout the lately concluded Mercedes-Benz SEA II Expertise Competitors 2018, which marked the tenth anniversary of the occasion, Hap Seng Star and its skilled group locked horns with different glory seekers from Malaysia and across the SEA area.
The biennial competitors has been held since 2008, and was designed to convey collectively Mercedes-Benz sellers and their groups to be examined on their on-the-job abilities & competence. This yr marked the primary time that members of different nations within the area have been invited to take part within the competitors, which noticed a leap within the variety of individuals from 133 again in 2008 to a whopping 631 this yr.
A fierce battle awaited the Hap Seng group and the reward is properly well worth the challenges that awaited them. The reward? To be declared one of the best in the case of technical know-how and adeptness inside the Mercedes-Benz community. With the competitors going down simply as soon as each two years, this was the proper platform for Hap Seng Star to showcase why it’s the go-to Mercedes-Benz dealership in Malaysia.
On competitors day, there was an air of pleasure within the corridor of Wisma Mercedes-Benz Malaysia however Hap Seng Star’s most interesting confirmed no indicators of worry or unsteadiness earlier than plunging into the problem with the purpose to popping out on prime.
These representing Hap Seng Star can be competing in 5 classes, together with the Certified Upkeep Technician (QMT), Certified System Technician (QST), Licensed Diagnostic Technician (CDT), Licensed Service Advisor (CSA) and Certified Components Course of Specialist (QPPS). With 5 individuals in every class, all 25 can be judged by a distinguished panel of judges comprising of expert specialists and the senior administration inside Mercedes-Benz Malaysia.
Because the competitors intensified over the day, the cheers from Hap Seng Star camp solely grew louder to spice up the morale of their individuals. Suffice to say, all the hassle put in by the Hap Seng Star individuals proved worthwhile because the vendor was named the general champion by profitable three out of the 5 classes, with podium finishes in 4 of the 5 classes it entered.
The person winners from Hap Seng Star not solely took residence money prizes as excessive as RM10,000 and trophies for his or her excellent performances, but in addition secured some essential bragging rights within the presence of different taking part dealerships. Extra importantly, they’ve added one other vibrant chapter in Hap Seng Star’s historical past of taking part within the competitors.
Because the competitors first began in 2008 with simply two classes – Licensed Upkeep Technician and Licensed Analysis Technician – Hap Seng Star has voluntarily thrown its hat within the ring to show it was among the many greatest within the enterprise.
Whereas the dimensions of the occasion grew over time, what remained a relentless was no less than one member of the Hap Seng Star group can be named champion in a class, or on the very least, declare a podium end, because the outcomes desk clearly reveals. Sure patterns are additionally made recognized, with constant wins within the Licensed Service Advisor class (2018, 2016, 2014 and 2010) besides in 2012. This yr is particularly significant as it’s the first time Hap Seng Star scored a hat trick of victories in three classes.
All in all, the Expertise Competitors by Mercedes-Benz Malaysia continued to ship the thrill by bringing collectively all sellers within the spirit of competitors. Whereas it could be all “enjoyable and video games,” the competitors all through the years at all times stays targeted on its aim to problem these below the Mercedes-Benz banner to attempt to ship wonderful service.
As one of many largest dealerships for Mercedes-Benz autos in Malaysia, Hap Seng Star’s victory proved it had what it took to be declared one of the best and be positioned above the remainder in its area. After all, its rivals can be again subsequent time with a renewed ardour to win, and Hap Seng Star will proceed pushing as a result of one of the best by no means relaxation.
Yow will discover out extra about Hap Seng Star’s achievements over right here, in addition to success of its mother or father firm, Hap Seng Consolidated Berhad, right here.
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